Date: May 2018

Version: 1

Author: Rob Laddle


This Privacy Policy is designed to help you understand what personal information we collect, why, how we use it and who we share it with. It how to write a critique of an article example what is critical analysis essay also explains the rights you have in connection with your personal information, including how to contact us or to make a complaint.

This Policy sets out the following:

  1. About Renew Legal Limited
  2. Information we collect
  3. Business contacts and how to write a critique of an article example what is critical analysis essay professional advisers
  4. Our website and cookies
  5. Storing your information
  6. International transfers
  7. Your rights
  8. Updates to this Policy

1. About Renew Legal Limited

For the purposes of data protection law, we may collect and process your personal information. (This means we make decisions about how and why your information is used and have a dutyto ensure your rights are protected).

If you have any questions about our Privacy Policy, please contact us by writing to the Data Protection Manager, Renew Legal, 10 Victoria Street, Bristol BS1 6BN; emailing or telephoning 0117 332 6760.

2. Information we collect

In order to operate our business and provide our services, we need to use personal information about actual and prospective clients, business contacts, and details of individual professional

advisers and intermediaries. We collect information from individuals to provide services and to keep them informed about us. This may include personal information, such as your name and contact details provided when communicating with us. We may collect and process information about you through various means, including:

  • by e-mail;
  • whilst carrying out work for you; and
  • during networking events, meetings and exhibitions.

How we use your information

We will only use personal data where we have a lawful reason for doing so. The lawful basis for our use and processing of personal data will be one of the following:

  • for the performance of a contract you are party to or in order to take steps at your request
  • prior to you entering into a contract;
  • in order for us to comply with our legal obligations (such as compliance with anti-money
  • laundering legislation);
  • for the pursuit of our legitimate business interests (including that of the delivery and the
  • promotion of our services); or
  • for the establishment, exercise or defence of legal claims.

In any event, your information will only be used for the purpose(s) we collected it for (or else for a closely related purpose, such as record keeping). Further details on how we use information in relation to particular groups of people (business/professional contacts) can be found below.

If we need to use personal data in order to enter into or perform a contract with you then, if you don’t provide that data, we may not be able to contract with you or provide the services.

Sharing information

We will never sell or trade your personal information.

We do share information with:

  • any professional advisers who we instruct on your behalf or refer you to, for example barristers or other experts;
  • other third parties where necessary to carry out your instructions, such as HM Land
  • Registry in the case of a property transaction, Companies House or your mortgage provider;
  • our insurers and brokers;
  • our regulator, the Solicitors Regulation Authority; and our bank.

This may include personal information in some cases, but they will only be allowed to use the information for a specific purpose and there will be a written agreement which makes sure your information is protected.

3. Business contacts and professional advisers

We process personal data about contacts which includes: name, email address, job title, telephone number, area of business, job role, jurisdiction, language, seniority and other business contact information. This data may also be collected by virtue of us providing our services to you or at a networking event.

4. Our website and cookies

We don’t collect or process personal information about visitors to our website. We may collect non-personal information about visitors to our website as this helps us optimise and improve the website. This information might include your internet protocol address, the browser being used to connect to our site, the device (e.g. its operating system) and the connection type (e.g. the Internet service provider used). However, none of this information will directly identify you.

Our website may use “cookies” to enhance your experience and enable certain functionality (such as making any log in processes easier). Web browsers place cookies on hard drives for record-keeping purposes and sometimes to track information (such as repeat visits). You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. However, if you refuse to allow cookies, this may interfere with your ability to use the site.

5. Storing your information

We employ a variety of physical and technical measures to keep your personal data safe and to prevent unauthorised access to or use or disclosure of it. Electronic data and databases are stored on secure computer systems and we control who has access to them (using both physical and electronic means). Our staff receive data protection training and we have a set of detailed data protection procedures which personnel are required to follow when handling personal data.

We cannot absolutely guarantee the security of the internet or external networks or your own device. Accordingly any online communications (e.g. information provided by email or throughour website) are at your own risk.


We only store personal information for as long as it is required for the purpose(s) we collected it for (or for a related compatible purpose, such as keeping a record of a transaction). We regularly review what data we have and delete that which is no longer necessary. In certain situations you have the right to request that your data be deleted (the right to be forgotten), please see section 7 for further details. If you believe that any information we are holding on you is incorrect or incomplete, please contact us using the details set out in section 1.

6. International Transfers

We only store personal information within the European Economic Area (EEA). If there is any need to transfer it outside the EEA then we will take steps to make sure adequate levels of privacy protection, in line with UK data protection law, are in place. These safeguards will usually be contractual and/or the result of a European Union decision which allows the transfer (for example, a US organisation which is certified under the EU-US Privacy Shield framework).

7. Your rights

We want you to remain in control of your personal information. Part of this is making sure you understand your legal rights, which are as follows:

where data is processed on the basis of consent, the right to withdraw that consent;

  • the right to confirmation as to whether or not we have your personal data and, if we do,
  • to obtain a copy of the personal data;
  • the right to have inaccurate data rectified;
  • the right to object to your data being used for marketing or profiling, or on the basis of our or a third party’s legitimate interests;
  • the right to restrict how your personal information is used; and
  • the right to be forgotten, which allows you to have your data erased in certain circumstances (though this is not an absolute right and may not apply if we need to continue using the information for a lawful reason).

If you would like further information on your rights or wish to exercise them, please write to the Data Protection Manager, Renew Legal, 10 Victoria Street, Bristol BS1 6BN; or email with details of your request.

Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so (for example, because the information no longer exists or there is an exception which applies to your request).

If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you should contact the UK Information Commissioner’s Office, which oversees data protection compliance in the UK. Details of how to do this can be found at

8. Updates to this Policy

We may update this Policy at any time. When we do, we will post a notification on the main page of our website and revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. This policy was last updated on 24th May 2018